ASKED QUESTIONS (FAQs) / CONTACT US
General Information about e-Learning
Registration and Payment Process
questions not covered in this area, please contact us:
Public Finance and Trade Programme
United Nations Institute for Training and Research (UNITAR)
Palais des Nations
1211 Geneva 10
General Information about E-Learning
is the difference in between UNITAR's e-Learning courses and UNITAR's
Workshops? Will the lack of face-to-face discussion in the e-learning
course affect the quality of the course?
UNITAR's e-Learning courses will not involve face-to-face interaction,
which the UNITAR Workshops offer, there are several advantages that
the e-learning courses offer. The courses not only offer flexibility
in time and location, but they also synthesize the inputs, materials,
and texts of the numerous workshops in a well-structured manner. While
the e-learning courses do not have the face-to face component as the
workshops do, there will nevertheless be a weekly discussion board session
in which a UNITAR Senior Special Fellow (SSF) or international financial
expert will be logged on 'live' to discuss any questions that may arise
in regards to the course.
How do e-learning courses work?
courses have a duration period of approximately six weeks. In total,
particpants should anticipate on devoting to the course in between fourty
to fifty hours over the six-week period.
should enroll in an e-learning course?
courses cover a wide range of issues in the field of public finance
and debt management. They are primarily intended for professionals working
in these areas from the public and private sectors, academic institutions,
think tanks, as well as from civil society.
online training suited for you?
e-learning courses are structured in a very user-friendly manner with
a clearly defined pedagogy and easy online navigation. As such, the
online training course is really ideally suited for anyone who is even
minutely familiar with the basic features of a computer and internet
browsing, e.g. if you can access and read a newspaper online, you can
take our online courses.
Web skills do I need?
does not need a lot of experience with computers to take our e-learning
courses. One should however be familiar with the Internet and World
Wide Web. One's computer experience should include using the mouse,
scrolling, clicking hyperlinks, locating and saving files, using e-mail,
entering text into Web-based forms, and using the Web to access information.
When is the enrollment deadline?
enrollment deadline for each of the e-learning courses is roughly two
weeks prior to the commencement of the course.
will I learn?
will learn the course information by reviewing the course materials
lesson by lesson and then fulfilling each objective as they progress
through the lessons. Since every lesson is printer friendly, one may
wish to print each lesson and review it offline. In this regard, the
course is both online and offline. There are online tools that the course
participants will most certainly want to access, which will enhance
their learning experience. The online tools include the discussion board
and the hyperlinks to websites, i.e. the World Bank at www.worldbank.org.
much time will I need?
should anticipate on devoting to the course roughly in between fourty
to fifty hours during a six-week period.
do the course materials look like? What are they composed of?
course materials are broken down into lessons. Each lesson is composed
of lesson objectives, course materials, lesson reviews, multiple choice
and true/false questions and assessments. In addition, each lesson will
provide the students external links to websites and web documents, which
will be beneficial to those who seek and desire a more in-depth explanation
and discussion of the course materials.
long will the course materials be accessible?
The course materials will be accessible online for the time period
that is allotted to the duration of the course - approximately six weeks.
I need to purchase additional books and reference materials?
does not need to purchase additional materials because it is a self-contained
course, however outside reference materials are always beneficial. They
may assist an individual in expanding his/her wealth of knowledge on
the course subject.
Who will teach the course?
course is to some degree 'self-taught' since there is no direct face-to-face
interaction with a professor, as in a traditional class setting. However,
through our discussion board facility, students have the possibility
to asynchronously interact with a UNITAR Senior Special Fellow and international
experts. This provides the student the opportunity to discuss the course
and to pose any question that may arise.
is the grading system?
the end of each lesson there is a set of multiple choice questions (MCQs)
that students must take in order to receive a certificate of completion
for the course. To receive the certificate, one must answer 80 percent
of the end-of-lesson questions correctly.
Who owns the course materials
materials in the courses are copyright protected by UNITAR. Written
permission is required to redistribute information from the UNITAR courses,
either in print or electronically.
Will there be any certification
after successful completion of the course?
is indeed a certificate that UNITAR will send by mail after the successful
completion of the course. This certificate
is signed by both the Course Director and the UNITAR Executive Director.
Registration and Payment Process
do I register for the course and pay the corresponding fee? How will
I know that my payment has been received by UNITAR?
Applicants first need to fill out the online Registration
Form (on the UNITAR e-Learning website). After applicants click
the "Submit" button at the bottom of the registration form,
they will receive a reply via email from UNITAR confirming receipt of
their application (please ensure that a valid email address is entered
in the registration form).
Following registration, bank details will be provided by UNITAR. All
applicants have to pay the corresponding fee via bank transfer. Payment
must be received by UNITAR immediately after registration.
UNITAR will confirm
receipt of the applicants payment via email and
reserve a slot in the requisite course. UNITAR urges you to send a confirmation
of your payment by email to firstname.lastname@example.org
4: Once payment has been
received by UNITAR, the applicant will receive his/her username and
password three working days before the start of the course.
there any payment options aside from Bank Transfer to UNITAR account?
Currently, we are only accepting payment via bank transfer (see procedure
and bank transfer details above).
UNITAR refund fees?
UNITAR does not refund payment once it
has been received for a particular e-Learning course. However, if a
participant is unable to take a particular course after having deposited
a fee for it, the fee can be applied/allocated to another UNITAR course
on the condition that the other course starts within
the same calendar year. All unused payments at the end of a calendar
year are considered forfeited. Cancellation of participation from a
course must be requested via email (email@example.com) before
the first day of the course to be able to apply the fee to another course.
I apply my fees to another course?
Cancellation of participation from a course must be requested via email
(firstname.lastname@example.org) before the first day of the course
to be able to apply the fee to another course. No cancellation is allowed
from the first day of the course onwards. UNITAR also reserves the right
to modify course schedules.
I take more than one course at a time?
you can enroll in more than one course at a time.
equipment is required for the course?
order to take this course one will need a computer that meets the minimum
95 or higher, MacOS 9 or MacOS X
- At least
64 MB of RAM, 1 G of free disk space
Word, Microsoft Excel, Adobe Acrobat Reader
- A 56k
administrator or a person who has basic knowledge of hardware and networks
will be able to tell you whether or not your computer/setup meets the
do I register for my course?
for a UNITAR online course is very easy. All you need to do is to fill
out our online Registration Form
and click on the button 'Submit'. UNITAR will then process your request
-- and once your fee has been deposited-- assign you a User Name and
Password which will be communicated to you via email. This will allow
you to take the course at your own pace and timeframe.
do I start taking my course?
one's personal account page, click the course name and the home page
will appear with several icons. The icons on the course home page will
vary with the course one is taking, but they can be divided into these
Course information/Content: This can include such items as Course
Objectives, Syllabi, Course Documents, and Class information.
Assessments/Assignments:These can include such items as Exams, Self-Test,
Assignments, Surveys, and Assessment Tools.
Student Tools/External Resources:These can include such items as
Grades, Student Homepages, Calendar, and Communication Tools.
do I contact if I have technical problems (i.e. lost password)?
one encounter technical difficulties, such as a lost password, please
contact UNITAR's e-learning administrator.
happens after the Course (Alumni)?
Once one has successfully completed a UNITAR e-learning course, one
will be put on a mailing list to receive all of the latest UNITAR publications
regarding debt financial management, which will be free of charge. In
addition, UNITAR will inform the course 'Alumni' when new courses become